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Couldn’t have asked for anyone more understanding and supportive of my feelings. So grateful, thank you!!

The agent was so genuinely caring, sincere and empathetic. Really helped to get things off my chest, thank you.

First time I have ever reached out to anyone and this was amazing. For the first time ever I felt like someone was really listening.

Amazing, caring. I have never felt more respect and part of this world :)

The agent I spoke with was so kind and helpful when I was feeling utterly lost. It really helped to be able to talk to someone who’s been through their own struggles. Thank you a thousand times. I really appreciate this service

To have had someone to talk to and connect with in that moment of need was amazing. Their words were kind and comforting, non judgemental and helped so much to make sense of the moment. Thank you for an exceptional service.

It was patient and honest, and the advisor helped me work through my feelings and a plan to help me make little changes in my life through the conversation. I will definitely be coming back again if I need any more help, I feel so much better than I thought I would and couldn’t be more grateful.

Great to get some reassurance and know I can come back on her at any time for suport when I need it.. Would highly recommend this site to others

They were more helpful than they know and I truly felt like I could tell them anything

Amazing! Started off the chat was crying my eyes out while talking, and then this lovely person just real-time cheered me up and made me feel 10x better. Would recommend this service to anyone💕

I came to My Black Dog because I hit a really low point in my life, I was in some really dark places. When I discovered My Black Dog my life completely changed, I’ve met some really lovely people through this website and I’m so grateful. Whenever I’m feeling down I always turn to this website and someone will always answer my chat and make me feel better instantly. When I was on sick leave for 2 weeks from work due to my depression I used this service a lot then and all I would do is cry and cry and everybody was so kind towards me. My Black Dog has helped me because it made me feel better about myself it’s made me remember that’s there’s people out there who are going through the same things/have been through the same thing and it makes you feel less alone when you’re talking to someone on My Black Dog. I would 100% recommend My Black Dog because it’s helped me so so so much and I use it pretty much every night in the weekdays as that’s when I struggle the most.

I just wanted to pass on some positive feedback for one of your volunteers, "xx". I've used your helpline a few times and all the volunteers are lovely, but I've spoken to xx on two separate occasions and they've been so helpful. They are incredibly patient, really make an effort to understand what I'm going through, and respond in a very thoughtful and supportive way. They are also very down-to-earth and genuine, making it so easy to connect with them, which I haven't really experienced with any other volunteer, or even with any other helpline I've used. I'm often very emotional and in considerable distress when I first reach out to a helpline, but after talking to xx I feel much calmer and - most importantly - I feel less alone.